How Members Can Access the Updated Community Resource Directory

The refreshed community resource directory inside the Rotary Mihan Members portal is now live, and members across the country can use it to find contact details for partner organisations, local health providers, and volunteer networks. Whether you are coordinating a project in Parramatta, helping with a youth programme in Geelong, or arranging transport for a member in Cairns, the updated listings cut down the time spent chasing phone numbers and email addresses. The directory has been reorganised around service categories that reflect the work our members actually do, from blood drives to elder care.

Accessing the directory requires a quick sign-in to the members' portal, and the process works the same whether you are checking from a laptop in Brisbane or from a phone on the train between Footscray and the city. Once you are inside your account, the directory sits within the member resources section, and it pulls live data from the club's administrative team. Members who have not signed in for a while will be prompted to reset their password before they can view the new entries.

Where members find the updated directory

The community resource directory lives in the main member portal, alongside newsletters and the events calendar. After signing in, look for the "Resources" tab in the top navigation bar, then click the subheading marked "Directory". On mobile devices, the same link appears inside the menu icon, usually at the top right of the screen.

The new version of the directory groups contacts under headings such as Health and Wellbeing, Education and Youth, and Aged Care Support. Members in Western Sydney will recognise several of the multicultural services listed, including interpreters and settlement support groups that have long partnered with Rotary clubs in the region. The directory also flags whether a contact is available after hours, which helps members coordinating weekend sausage sizzles or early morning tree-planting days.

Signing in through the member portal

To reach the directory, start at the main members' page and enter your registered email address and password. If you have forgotten your password, click the recovery link beneath the sign-in box and follow the prompts. A reset link will be sent to your email within a few minutes, and the system will walk you through choosing a new password.

Members who travel often between capital cities and regional towns tell us they appreciate that the sign-in screen remembers the device for thirty days, provided they tick the "stay signed in" box. This makes it easier to pop into the portal between meetings at the local RSL or community hall. If your session expires, simply sign in again using your usual details.

Navigating profile settings to reach the directory

Some members find the directory through their profile page rather than the top menu. Once signed in, click your name or avatar in the top corner, then choose "My Profile" from the dropdown. Inside the profile area there is a sidebar with several shortcuts, including one labelled "Resource Directory". Clicking it takes you straight to the updated listings.

This route is handy for members who want to update their own contact details at the same time. The directory pulls the information you see from your profile, so keeping your phone number and suburb current helps the club's admin team keep the wider listings accurate. Members in rural areas, such as those around Dubbo or Tamworth, often find this approach faster than searching through the main menu.

Searching and filtering the new listings

The updated directory includes a search bar at the top of the page and a set of filter options along the left side. Typing a keyword, such as "meals on wheels" or "youth mentoring", brings up matching entries and saves you scrolling through the full list. The filters let you narrow results by state, by service type, or by language spoken, which is particularly useful in suburbs with large Mandarin, Vietnamese, or Arabic-speaking communities.

You can also sort results alphabetically or by distance from your postcode. For members involved in education initiatives, the directory now lists partner primary schools and high schools, along with the names of staff who coordinate with Rotary clubs. You can read more about how members are supporting local schools in a recent journal entry.

Practical habits for getting the most from the directory

• Bookmark the directory page on your phone for quick access between meetings.
• Update your own profile details whenever you change email, phone, or suburb.
• Use the filter tools to narrow results before scrolling, especially when searching in busy capital cities.
• Check the directory at the start of each month for newly added contacts.
• Save favourite entries using the star icon, which keeps them at the top of your view.
• Share useful listings with fellow members through the portal's messaging feature.
• Flag any broken links or outdated numbers using the "Report an issue" button.

What to do when the directory does not load

If the directory page does not appear after you sign in, refresh the browser and clear your cache. Some members using older tablets in regional libraries have found that switching to a different browser solves the problem. If the page shows a maintenance notice, the club's admin team is likely updating entries and the directory will return within an hour.

For persistent problems, send a message to the support team through the "Contact" link at the bottom of the portal. Include a screenshot if you can, as this helps the team identify whether the issue is with your account or with the wider system. Members in the Northern Territory or far north Queensland sometimes experience slower connections, so trying the portal during off-peak hours, such as early morning, can also help.

Keeping the directory current and useful

The directory is only as helpful as the information members contribute. If you know of a community organisation, a health service, or a school that should be listed, forward the details to the admin team using the suggestions form linked at the bottom of the directory page. The team reviews submissions weekly and adds new entries after verifying the contact details.

This year, the club has placed particular weight on aged care and elderly outreach, recognising the growing number of older Australians who rely on volunteer drivers, visiting companions, and meal services. You can read about the thinking behind this decision in the club's notes on elderly outreach priorities. Members who work in aged care or who volunteer with seniors are encouraged to suggest contacts who could strengthen this part of the directory.

The simplest way to get value from the updated directory is to open it before you start planning any new project. A two-minute search often reveals a partner organisation, a donor, or a volunteer group that can save hours of cold-calling later in the week.